Hoa Sen

 (pronounced "hwah") is an altmer warden who serves as hostess at the Dreary Jug (later renamed Grelnok's Skull), which she owns collectively with Grelnok, Mallory, Slaughter, and Tavima. She is played by Michelle Nguyen Bradley in.

Appearance
Hoa is an altmer with blonde hair and yellow eyes.

Personality
Hoa is talkative, exuberant, cheery, and clumsy. She frequently takes an optimistic view of things. Her eagerness to learn about people leads to her sometimes making people uncomfortable. She is fond of wild animals and has six pet birds.

Hoa uses spells which are based on Elder Scrolls Online lore.

 * Fungal Growth: Healing circle restores up to 10 HP spreading across all allies.
 * Barbed Trap: On failed save creature is grappled and takes damage until it breaks free.
 * Froast Cloak: 10-foot sphere gives +1 to AC and resistance to cold damage. Every time you or your ally hit within the radius they give 3 points of cold damage.

Quotations

 * "Actually, I've found that more talking and lots and lots of direct eye-contact is exactly what people want. They say no, but, like, their eyes, they say yes. To me, anyway. So when someone comes in and they say things like, 'Oh, go away!' what they really mean is, 'I'm hurting inside, and I just want someone to talk to.'"
 * "I'm knocking over chairs as I run to the front door. Hello, hello, ah, yes, fellow Altmer. Thank you. Welcome to our fine establishment. Where are you coming from today? What's your name? What's your name over there? Wha—what have you had to eat today? Would you like to eat something different today? Wha—how tall are you exactly?"

Trivia

 * "Hoa Sen" means "lotus flower" in Vietnamese. Michelle Nguyen Bradley's mother's name is Hoa.