Luenna

 is the elven owner of the Pillow Trove. As an NPC, is played by Matthew Mercer.

Appearance
Often wearing a red dress that goes up to the neck, with a bit of a window. Madam Luenna had bouncy brunette hair and golden eyes. A female elf her face showed visable signs of her older age.

Jester comes back to the Pillow Trove to check out. She is served personally by the owner Madam Luenna.

At the Pillow Trove, Jester asks for and receives a package her mother sent her, containing a sweet letter, a vial of her mother's lavender perfume, five small vials of colored inks, and 200 gp.

Jester is reminded about the letter that Mighty Nein awaits from Astrid. So she uses Sending to contact the owner of the Pillow Trove, where the delivery arranged to be sent. There is a package from Calianna waiting there for her, and an offical-looking letter from the Soltryce Academy.